Hello there!
As we close out another year, it feels like the perfect moment to pause, reflect, and look ahead together.
It's been just over 16 months since Automated Confirmations, Inc. (ACI) took the lead on the ConfirmDelivery/EZ-Confirm platform and its customers into our family - and what a journey it has been.
While our mission has always remained the same, to make accountable mail simpler, clearer, and more reliable, we've spent this time strengthening the foundation that makes it all possible.
Building on Strength
For over 16 years, ACI has proudly supported organizations that demand accuracy, proof, and peace of mind. That commitment hasn't changed.
But behind the scenes, we've been busy improving the tools and systems that support your workflows:
- Planning and implementing improvements to our infrastructure and business logic for greater stability and speed.
- Streamlining our accounting and fulfillment workflows and tools.
- Refined processes to ensure smoother, more efficient handling.
- A stronger support framework, so when you need us, we're already there.
It's been a year of quiet, meaningful progress, and we're just getting started.
A Fresh Look for a Trusted Partner
You may have noticed something new: our updated ACI logo and visual identity.
This isn't a reinvention. It's a reflection of who we've always been - a reliable, forward-thinking partner - now with a look that better matches the clarity, confidence, and professionalism we bring to every customer interaction.
We're the same team, with the same promise, now presented with a modern polish to carry us into the future.
We appreciate your patience as we continue smoothing out processes and enhancing features. The goal of these changes is simple: make your experience clearer, faster, and better than ever.
Staying Connected
As we continue to grow, we're also improving how we communicate.
Starting in 2026, you can expect:
- Regular newsletters and blog updates on new features, platform improvements, and USPS changes.
- Helpful insights on rates, workflows, and compliance - without the jargon.
- More activity on our new LinkedIn page, where we'll share updates, videos, and industry news.
If you haven't already, we'd love for you to join us there and stay connected with everything happening at ACI.
Looking Ahead
As we close out 2025 and look forward to the new year, we're filled with gratitude - for your trust, your partnership, and the shared success we've built together.
Here's to a joyful holiday season and a bright, productive 2026 - mailed, confirmed, and delivered.
Warm Wishes for a Merry Christmas and a Happy New Year,
The ACI Team