Using The New Website Ordering System

Automated Confirmations, Inc. now offers an updated and streamlined online store for placing orders. This guide walks through how to access the store and complete an order.

The store allows customers to quickly order envelopes and transactions directly through the ACi website. Once logged in, you will be able to browse available products, add items to your cart, and complete checkout using your existing account information.

1. ) Log in to the Automated Confirmations account portal at www.automatedconfirmations.com/web/login or by clicking on the ‘Order/Pay’ button in the upper right corner of our homepage.

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If you do not currently have an ACi portal account, please request access via support@automatedconfirmations.com

ACi Support will grant access on your account and initiate an invitation that will be sent to your email address.

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2FA is highly recommended to be enabled. This is for your protection.

Instructions on how to enable 2FA can be found here: Setting Up Multi-Factor Authentication (MFA)

2. ) The Store should now appear in the top navigation menu. Select “Store”.

3. ) Browse the store to locate the items you wish to order.

4. ) Select quantity and then choose Add to Cart.

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Please note many items come in bundles - so quantity 4 may indicate a total of 400 of an item

5. ) Each time you add an item to your cart, you’ll be given a confirmation and options to either Continue Shopping or Proceed to Checkout. When finished shopping, choose Proceed to Checkout.

6. ) During Checkout, you will have the opportunity to review the items in your Cart. You can also enter in any discount codes you have at this point. To proceed with checkout, choose the option Checkout.

7. ) You will be presented with delivery options. You will need to ensure that your delivery address is accurate (or enter in a new address if necessary) along with which Delivery Method you wish to have your items shipped. Changing the delivery method will update the final price upon change.

Please ensure the billing address is accurate for invoicing. Hit Confirm to proceed to next step.

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If this is your first time ordering, it is greatly appreciated for you to edit your shipping and billing details on this screen to verify the correct emails are being saved - Shipping and Accounting will utilize this data.

8. ) In the ‘Extra Info (optional)’ screen, you can supply a PO number or reference number. You can also upload a document, such as a copy of a PO or authorization letter here as well. If not applicable to your order, you can proceed to Continue to checkout.

9. ) On the final screen, you will be presented with payment methods. The following options are available:

- Credit Card

- Invoice

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Please note that choosing Invoice will require that credit terms are in place otherwise they will need to be established with ACi.

Enter in your preferred billing method and proceed to select ‘Pay Now’.

10. ) You will be presented with an order confirmation screen, and an order confirmation will be emailed to you. You should expect tracking details once your items have shipped, or if transactions, have been applied to your account.

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Your invoice will be emailed to the billing email address you provided while placing your order once shipment has gone out or transactions have been applied.

Please contact our support team at support@automatedconfirmations.com with any questions or concerns utilizing our ordering system!